Publications récentes
| Publication | Année de publication | Type de publication |
|---|---|---|
| Kraak, J., Holmqvist, J. (2017). The Authentic Service Employee: Service Employees’ Language Use for Authentic Service Experiences. Journal of Business Research, 72, March, 199-209 | 2017 | Article académique |
| Holmqvist, J., Van Vaerenbergh, Y., Grönroos, C. (2017). Language use in services: Recent advances and directions for future research. Journal of Business Research, 72, March, 114-118 | 2017 | Article académique |
| Holmqvist, J., Diaz-Ruiz, C. (2017). Service Ecosystems, Markets, and Business Networks – what is the difference? A horizontal literature review. The Total Quality Management Journal, 29 (6), 800-810 | 2017 | Article académique |
| Johannes KRAAK, Jonas HOLMQVIST; "The Authentic Service Employee: Service Employees’ Language Use for Authentic Service Experiences", Journal of Business Research, Forthcoming | 2016 | Article académique |
| Jonas HOLMQVIST ; Renaud LUNARDO "The Impact of an exciting store environment on consumer pleasure and shopping behavior”, International Journal of Research in Marketing, vol. 32, n°1, 117-119 | 2015 | Article académique |
| Jonas HOLMQVIST ; Christian GRÖNROOS ; Duncan GUEST, « The role of psychological distance in value creation », Management Decision, Vol. 53, Iss: 7, 2015, pp. 1430 - 1451 | 2015 | Article académique |
| Jonas HOLMQVIST ; Yves Van VAERENBERGH ; Christian GRÖNROOS "Consumer willingness to communicate in a second language: Communication in service settings", Management Decision, vol. 52, n°5, June 2014, pp. 950 - 966 | 2014 | Article académique |
| Jonas HOLMQVIST ; Yves Van VAERENBERGH ; Christian GRÖNROOS "Consumer willingness to communicate in a second language: Communication in service settings", Management Decision, vol. 52, n°5, pp. 950 - 966 | 2014 | Article académique |
| Yves Van VAERENBERGH ; Jonas HOLMQVIST "Examining the relationship between language divergence and word-of-mouth intentions", Journal of Business Research, vol. 67, n°8, August 2014, pp. 1601-1608 | 2014 | Article académique |
| Jonas HOLMQVIST ; Yves VAN VAERENBERGH. "Perceived Importance of Native Language Use: High- and Low- Involvement Service Encounters", Service Industries Journal, vol. 33, n°15-16, 2013, pp. 1659-1671 | 2013 | Article académique |
| Yves Van VAERENBERGH ; Jonas HOLMQVIST. "Speak my language if you want my money: Service language influence on consumer tipping behaviour", European Journal of Marketing, vol. 47, n°8,pp. 1276-1292 | 2013 | Article académique |
| Jonas HOLMQVIST ; GRÖNROOS, Christian. "How does language matter for services? Challenges and propositions for service research", Journal of Service Research, vol. 15, 4, Novembre 2012, pp. 430-442 | 2012 | Article académique |
| Holmqvist, J.(2011). Consumer Language Preferences: A cross-cultural perspective. Managing Service Quality 21 (2) (March 2011) | 2011 | Article académique |